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Dear Patients,
Dear Relatives,
The University Medical Center Hamburg-Eppendorf has a long tradition in treating international patients. For many years, guests from all over the world have been coming to us for medical treatment.
The term "international patient" refers to all patients who live abroad or in Germany and are not a member of a German health insurance.
When an international patient decides to come to the UKE for treatment, his expectations are very high. His decision shows great trust into medical progress in Germany, into the UKE-specialists and - last but not least - into the service we deliver.
All rooms have internet-access and multilingual TV. There are only single and double rooms. Patients can order food from different ethnic cuisines and we will also provide international newspapers upon request. An interpreter is available to accompany all important examinations and interventions and to clarify any questions you may have.
The International Office acts as point of contact between patients and clinics and secures smooth processes for international patients. We deal with all administrative and organizational matters regarding the patients' stay at the UKE. All inquiries from international patients must therefore be addressed to the International Office so that we can ensure consistent administrative support from the first telephone call onwards up to the return of the patient into his home country.
For further information regarding the process for international patients please also see "Process international patients" or visit our website http://www.uke-io.de/ (English, Russian, Arabic).
